Privacy Policy

Last Updated: October 01, 2025

Who We Are

Gulls Closet (“we,” “us,” or “our”) operates the website https://gullscloset.com. Under the brand Gulls Closet,  We specialize in premium jackets, hoodies, and fashion items crafted to bring elegance and confidence to your everyday style.

This Privacy Policy explains how we collect, use, and protect your personal information.

    Information We Collect

    Personal Identification Information

    We collect personal information when you interact with our Site, such as when creating an account, placing an order, or contacting customer service. This may include:

    • Contact Information: Full name, email address, mailing address, and phone number.

    • Payment Information: Credit card or other payment details needed to process orders. Payment data is processed securely by trusted third-party processors; we do not store payment details on our servers.

    • Order & Authentication Data: For product authenticity or dispute resolution, we may collect product-related information, such as photos or descriptions.

    Non-Personal Identification Information

    We may automatically collect non-personal data, such as:

    • Browser & Device Details: Type of browser, device model, operating system, and ISP.

    • Log Data: IP address, pages visited, time spent on the site, and usage statistics.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to improve user experience, remember preferences, and analyze site performance. You can disable cookies in your browser, but some features of the Site may not function correctly.

    How We Use Collected Information

    We may use your information for:

    • Providing Services: Processing orders, account management, and customer support.

    • Personalization: Improving your shopping experience and tailoring recommendations.

    • Website Improvement: Enhancing site features, performance, and security.

    • Payment Processing: Ensuring secure transactions.

    • Communications: Sending order confirmations, updates, and customer inquiries. With your consent, we may send promotional offers (you can unsubscribe anytime).

    How We Protect Your Data

    We use industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. Sensitive information exchanged with the Site is encrypted using SSL (Secure Socket Layer). All payments comply with PCI-DSS (Payment Card Industry Data Security Standards).

    Data Sharing and Disclosure

    We do not sell, rent, or trade personal data. However, we may share information:

    • With Service Providers: For shipping, payments, marketing, and customer service.

    • For Legal Reasons: To comply with laws, regulations, or court orders.

    • During Business Transfers: If Gulls Closet is acquired, merged, or sold, personal data may be transferred as part of business assets.

    Data Retention

    We retain personal data only as long as necessary:

    • Account Data: Kept as long as your account is active.

    • Order Data: Retained as required for tax, legal, and compliance purposes.

    • Deleted Accounts: Once requested, personal data will be erased unless legally required to retain it.

    Your Rights & Choices

    As a U.S. consumer, you may have the following rights (subject to applicable state privacy laws such as CCPA/CPRA if you reside in California):

    • Access & Update: Request access to your personal information or update account details.

    • Data Portability: Request a copy of your data in a structured format.

    • Deletion: Request deletion of your personal data (subject to exceptions).

    • Marketing Opt-Out: Opt out of promotional emails anytime via the unsubscribe link or by contacting us.

    Children’s Data

    Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us at info@gullscloset.com, and we will delete it immediately.

    International Users

    Our servers and operations are based in the United States. If you are accessing our Site from outside the U.S., you acknowledge that your data may be transferred, stored, and processed in the U.S., where privacy laws may differ from those in your country.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The “Updated” date at the top indicates the latest revision. Continued use of our Site constitutes acceptance of any changes.

    Contact Information

    For any questions regarding our Privacy Policy, please reach out to us at:

    Customer Service Hours:

    • Monday to Friday from 09:00 to 17:30
    • Saturday and Sunday from 10:00 to 16:00
    • We respond within one day.

    Thank you for shopping at Gulls Closet! We appreciate your trust and look forward to serving you.